Please fill out the service sheet below if you are sending in any products for repairs or services so our team has access to all the information it needs to aid you in your service and repairs. This is a requirement for all of our repairs. Please attach this form in an email to either aaron@harriscomms.co.nz or rex@raceradios.co.nz. You must complete this step before sending any products to Harris Race Radios.
All warranty, repairs and service work is carried out at our workshop or outsourced when needed.
Conditions of Warranty within Australia & New Zealand
For warranty service you will be asked to supply a copy of the purchase invoice.
This warranty excludes items that are damaged from racing incidents and / or water damage. Harris Race Radios reserves the right to exclude items and or systems for warranty or service, that maybe classed as race damage.
Harris Race Radios is not responsible for the incorrect procedure of firmware up-grades that may leave the system inoperable.
Harris Race Radios WILL NOT be responsible for LOSS or DAMAGE of goods in freight. Freight & Insurance is the responsibility of the customer.
Faulty Items
Faulty goods received on delivery must be notified in writing to Harris Race Radios within 7 calendar days from date of delivery.
Harris Race Radios reserves the right to apply the Manufacturer’s Warranty for goods that are deemed by Harris Race Radios and/or the Manufacturer to be faulty.
Harris Race Radios reserves the right to refuse items under the Manufacturer’s warranty that may have risen from user damage, racing incidents, water damage, incorrect application and or installation.
Products damaged from water or other liquids, or misuse, may result as a chargeable repair, as deemed by Harris Race Radios.
If Harris Race Radios determines that the products are faulty, they may choose to repair, replace, or exchange the defective components or items at their discretion.
Refunds on faulty products will only be considered if the item cannot be replaced or repaired to Manufacturer’s specification.
Harris Race Radios is not responsible for damage, loss and or costs resulting from the incorrect installation or application, the use of firmware updates or upgrades of any product for its given purpose.
Harris Race Radios is not responsible for costs, damages, personal injury, liability or property loss or damage arising from the use of Harris Race Radios.
Harris Race Radios reserves the right to change specifications or documentations at anytime without notification.
Brand Specific Information
AiM Sport Services
All AiM Products are covered by a 12-month warranty from date of purchase. (Excluding sensors as per below)
Sensors EGT, H2O, CHT are NOT covered by Warranty.
AiM products are deemed for use as instrumentation for racing purposes only. Street and non-racing use is at the purchaser’s own liability.